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1. Delivery |
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UK Delivery – Orders placed by 12noon will be delivered
within 7 days by courier.
Overseas Delivery – We will normally deliver overseas
orders within 14 days, but within a maximum of 28 days.
In the unlikely event that delivery can not be made within
28 days, we will email you at the time of order to suggest
a suitable delivery date, and to provide you the option to
cancel your order should you require the goods sooner. |
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2. Returns and refunds – 28 day money back gurantee |
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Please inspect all orders before accepting them from the
courier for any obvious damage in transit.
Clickstorm offer a no questions 28 day money back guarantee
– If for any reason you are dissatisfied with the product
then please return any unused cartons to Clickstorm Limited
(Returns), 11 Dowbridge, Kirkham, Preston PR4 2YJ, United
Kingdom for a full refund. It is the customer’s responsibility
to provide adequate packaging. |
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3. Contacting Us |
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Please email us for the fastest response to any queries
at: customerservices@clickstormuk.com
Alternatively, our telephone number is 0870 766 1522 –
this is answered 9am – 5pm, Monday to Friday, and is
diverted to Voicemail when busy. Please leave a message and
we will aim to return your call the same day.
If you need to write to us, please write to our office address
which is:
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Clickstorm Limited
64 The Edge
Clowes Street
Manchester
M3 5ND
United Kingdom |
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4. Privacy |
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In accordance with the Data Protection Act 1998 we are
committed to the lawful use and protection of information
you supply to us. Information you supply will be provided
during registering, ordering or when communicating enquiries.
If you have any questions or wish to learn more about privacy
please email us at: customerservices@clickstormuk.com
We promise that your information will be securely held and
used only by ourselves in the following ways: |
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To assist the process of
ordering by reviewing any historical information supplied
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To advise you of special offers or
new products or services that may be of interest. You
may request us to unsubscribe from this use by emailing
unsubscribe@clickstormuk.com. |
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To generate a general understanding
of customers' habits and patterns when purchasing for
our own purposes. |
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You may request to see what information is held about you
at any time and ask for removal or corrections as appropriate.
Any information we hold about you will be accurate and up
to date.
By using our online payment system from BarclayCard Merchant
Services we will never see any personal transaction details.
We will never attempt to obtain any improper or sensitive
information about you.
Should we be required to transfer your information outside
the EEA (European Economic Area) we will contact you to seek
such authorisation.
The future functionality of this site may require the use
of cookies but will never compromise our commitment to the
security of your information. |
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5. Disclaimer |
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While Clickstorm endeavours to ensure that the information
provided on this site is accurate, editorial content does
not express the views of Clickstorm and we do not guarantee
its reliability. The information provided is of a general
nature and should not be taken as advice or considered applicable
to individual circumstances.
Clickstorm will not be liable for claims by you or any third
party which may result from reliance on information provided
within this site, or from any error or omission.
Professional advice should always be sought before taking
food supplements of any kind. |
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